How PesaZone Works

The PesaZone lending platform assists trustworthy customers by issuing small unsecured loans fast!.

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Borrowing.

Fast Unsecured Loans, no paperwork!

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Install the App and Launch!
You will be prompted to provide your identification details and for permission to collect your personal data including your SMS history.
Loan Limit Computation
We will then determine your credit score based on the information we currently have about you, this may include CRB (Credit Reference Bureau)Reports and M-Pesa transactions history.
Just like other credit institutions, we have an internal criteria of determining who to offer a loan since we only provide loans to selected applicants who meet this criteria
1 Bob Activation Fee
Once we determine that you qualify for a loan, you will be prompted to pay a one time activation fee of KSh. 1 via M-Pesa. This fee is not refundable
The the loan amount you qualify for will then be displayed. Currently, the highest loan amount is KSh. 20,000/=
Requesting a Loan
Move the slider to adjust the amount, then pick the repayment period (e.g. 2 Weeks). The loan terms will then be displayed; this includes the weekly repayment amounts and the applicable weekly interest rate.
Then select the loan details or the Request Loan option to view the payment terms including the weekly installments.
If you accept the loan terms and our User Agreement, you may submit the loan request.
You should receive the cash via M-Pesa on the verified phone number within 24 hours.
Loan Repayment(on M-Pesa): Pay in Time to increase your credit limit
The loan should be repaid in line with the repayment installments quoted on the loan terms, overdue loans will lead to penalties, blacklisting and initiation of recovery measures by PesaZone.
You may repay your loan before the due date, this also helps in building your credit rating.
To repay your loan, use the M-Pesa Paybill number 754285 and provide the account number as the phone number you registered with in the local format. e.g. 0712345678. You may also use the App to view the balance, account statement and the repayment instructions.

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Borrowing Screenshot

Frequently Asked Questions

Open the PesaZone and select the Register option on the Login screen. Then provide your National ID number, Safaricom phone number, Name, Date of Birth and create a 4 digit PIN. You will be using this PIN to login to PesaZone and request for Loans. The PIN is not related to your M-Pesa account.

The PesaZone PIN number is not your M-Pesa PIN. To login, you will be requested to provide the details you registered on PesaZone with. If you have not yet registered, open the App and go to the Registration option. The registration details are your National ID, Safaricom Phone Number and a 4 digit PIN number that you will be using to Login.

No. We will NEVER ask you for your M-Pesa PIN or Password. When creating a PesaZone account, you will be required to create a PIN that you will be using to access PesaZone. This PIN will be your secret and you will be using it to request for loans on PesaZone.

Sorry, currently, we are only supporting Safaricom Phone Numbers

Sorry, we don't accept users having negative CRB records.

This means that your details are already existing on an active PesaZone account. If you have forgotten your PIN number, you can use the Forgot PIN/Reset PIN option. For assistance, kindly contact us by visiting the following page 'https://pesazone.com/site/contact' or via email to support@pesazone.com

If you have forgotten your PIN, we will send you a new PIN via SMS once you confirm the Phone Number and National ID number that you registered with on PesaZone. Open the App and go to the Forgot PIN or Reset PIN option.

Sorry, we don't allow users to change their registration details. For further assistance, kindly contact us by visiting the following page 'https://pesazone.com/site/contact' or via email to support@pesazone.com

Sorry, we don't allow users to change their registration details. For further assistance, kindly contact us by visiting the following page 'https://pesazone.com/site/contact' or via email to support@pesazone.com

You can try resolving this issue by reinstalling the App i.e. Uninstall the App and then visit Google PlayStore and install PesaZone again. If this doesn't work, please talk to us by visiting the following page 'https://pesazone.com/site/contact' or via email to support@pesazone.com

Yes. You can Login from a different phone once you install the App by using your PesaZone PIN.

Once logged in, open the Menu and go to Loan History. Your previous loans will be displayed here.

PesaZone and the M-Pesa Paybill number 754285 are owned and operated by PesaPro Limited - a Limited Liability Company registered in Kenya. We offer transparent services and as a result, PesaZone has received positive ratings from indipendent reviewers on the Google Playstore, visit the store to see what other customers are saying about us.

Once you Login, the App will check your records to compute a credit score and determine if you qualify for a loan, you are not required to make any payment at this point, and also we won't ask you for any documents

Your Starting Loan Limit will be determined by the App automatically and it varies between users. However, the minimum amount we offer is KSh. 250.00 and the Maximum is KSh. 20,000.00

Once the App determines that you qualify for a loan, it will automatically show you the Loan Limit/Maximum Amount you can apply for. You will then be able to select the preferred amount within this limit and request for a loan by submitting the application. The terms and applicable fees will also be displayed.

We recommend that you don't delete your M-Pesa transactions history, it's best to accumulate M-Pesa records for about 60 days

Once you get to this point, it means we have checked your records and determined that you qualify for a loan. To ensure you actually own the M-Pesa phone number and to meet KYC requirements we request that you make the payment. Immediately the payment is received, you will be able to request for loans, the minimum loan we offer is KSh. 250.00 which is much higher than this fee. We will refund the payment if we are unable to make a loan offer to you.

Currently, the minimum unsecured loan amount is KSh. 250.00 and the highest is KSh. 20,000.00

Sorry, we don't accept users having negative CRB records.

There are cases where the records avaiable to us are not sufficient for us to make a decision, thus we request you to retry after some time as we hope more records will become available. Sadly, we can't guarantee you that after this period the available records will be sufficient.

The credit rating criteria varies between lending Apps, some Apps might offer you a loan while others deny the same.

Payments are applied automatically within 10 minutes, in case of a delay, please send us the details of the M-Pesa confirmation SMS via the Chat option on the App or via email to support@pesazone.com. Any penalty applied to your loan as a result of a payment delay on our side will be removed once you notify us.

All loans are issued within 24 hours. But we usually send the money within 5 minutes on average. You may chat with us on the App or email us in case the delay takes over 12 hours.

We don't charge additional fees apart from the Facilitation Fee, however, penalties will be applied if you don't repay your loan in time.

The facilitation fee is the initial cost of the loan to you. E.g. if you apply for a KSh. 10,000 loan, with a facilitation fee of KSh. 100. We will send you KSh. 10,000 but you will be required to repay as 10,100. The facilitation fee keeps reducing based on the loan amounts applied for and repaid in time

Yes. The fees keep reducing as your loan limit increases

The repayment period varies based on the loan amount. A longer repayment period is currently available for loan amounts of KSh. 3,000 and above. You can then select a different repayment period by using the drop down displayed next to the Loan Repayment Period field.

At minimum, your limit will increase every time you receive and repay two loans in the same limit. E.g. When your loan limit is KSh. 10,000.00 and you apply and repay 2 loans of KSh. 10,000 each. However, your limit will increase much slower if you delay in repaying your loans and it will increase faster if you pay in advance. The limit increases by much larger margins for loans of higher amounts.

You can try restarting the App, but kindly contact us if the issue persists.

The loan repayment instructions are displayed on the App. You can repay via the M-Pesa menu using the Paybill Number 754285, your Phone Number is the Account Number.

Yes, you can repay the loan balance at once.

Yes, you just need to open the M-Pesa menu and make a paymet to our Paybill 754285, and ensure the account number is provided as Your Phone Number i.e. Account: [Your Phone Number]

Yes, your friend just needs to open the M-Pesa menu and make a paymet to our Paybill 754285, and ensure the account number is provided as Your Phone Number i.e. Account: [Your Phone Number]

Yes, we encourage you to repay in advance as there are no penalties and this helps improve your credit rating.

You can repay the loan in installments, this helps reduce the loan balance and also reduces the penalties in case a loan is overdue. However, the total loan amount should still be repaid by the due date.

The loan should be repaid by the due date as per the Loan Contract. Failure to repay by the due date will lead to instant severe penalties, negative CRB reports, reporting to Debt Collectors and we may contact your close family and friends for assistance.

Payments are applied automatically within 10 minutes, in case of a delay, please send us the details of the M-Pesa confirmation SMS via the Chat option on the App or via email to support@pesazone.com. Any penalty applied to your loan as a result of a payment delay on our side will be removed once you notify us.

Any overpayment is applied to your account and it's automatically applied to settle your future loan(s) thus reducing the loan balance. The overpayment will be displayed on the Account Balance section on the App. We automatically deduct the loan balance from your overpayment once a loan is issued.

The facilitation fee is the initial cost of the loan to you. E.g. if you apply for a KSh. 10,000 loan, with a facilitation fee of KSh. 100. We will send you KSh. 10,000 but you will be required to repay as 10,100. The facilitation fee keeps reducing based on the loan amounts applied for and repaid in time

Yes. Once logged in, go to Menu > Account Statement. The transactions in your account will be displayed, use the More button to show older transactions.

The loan should be repaid by the due date as per the agreement. After the due date, a penalty will be applied on the loan balance thus increasing the repayable amount. We may also submit a negative report about you to the CRB, forward your details to Debt Collectors or contact your close friends and family for assistance in reaching you. By not repaying your loan on time, you are denying a fellow Kenyan the chance to obtain a loan.

By defaulting on a loan, you are breaching a Legal Contract. We will share your details and data with our Debt Collectors who will approach you physically or contact you and friends/family for loan recovery purposes; we may also use CRB reporting. By not repaying your loan on time, you are denying a fellow Kenyan the chance to obtain a loan.

Penalties are applied in line with the loan agreement as stated on the loan terms when applying i.e. on a weekly basis starting immediately a loan falls overdue. The penalty is applied on the loan balance using the weekly rate stated on the Loan Terms displayed as displayed on the loan application. By not repaying your loan on time, you are denying a fellow Kenyan the chance to obtain a loan.

Yes, the penalties are charged in line with the loan agreement to ensure fairness since by not repaying your loan on time, you are denying a fellow Kenyan the chance to obtain a loan.

CRB means the Credit Reference Bureaus. The CRBs keep records regarding creditors, the records are mainly used by credit institutions such as banks and SACCOs to determine if someone is a good borrower. The records can also be used by Employers and any other authorized person.

Creditors and Employers refer to the CRB when doing background checks, thus you may lose a dream job or a chance to obtain a bigger loan from banks and SACCOs because of a small loan you defaulted on years ago. Even after you clear with the CRB and repay a loan, a negative CRB record lasts 7 years regardless of the loan amount you defaulted on.

We may submit records to Metropol CRB

At minimum, your limit will increase every time you receive and repay two loans in the same limit. E.g. When your loan limit is KSh. 10,000.00 and you apply and repay 2 loans of KSh. 10,000 each. However, your limit will increase much slower if you delay in repaying your loans and it will increase faster if you pay in advance. The limit increases by much larger margins for loans of higher amounts.

The limit will increase faster if you ensure to repay in advance or in time.

The limit increases by much larger margins for loans of higher amounts.

You will be prompted to enter the code when you open the App for the first time. The code should be provided before you complete repaying your first loan. If you need assitance, please reach out to us and we will advise you

Open the Menu and go to Free Loans. You can click on the Share button and then select how you wish to invite, e.g. via SMS, WhatsApp, Email e.t.c. You can also copy the code and paste e.g. on the Internet.

When you invite someone and they use the code or click the link to install the App, and the person then qualifies for a loan. You will be notified once they complete repaying the first loan. We will automatically deposit the bonus to your PesaZone account.

We will notify you each time an invite repays the first loan. The reward/bonus is then automatically deposited to your account and it will be applied to your next loan automatically. Therefore you will repay your loan less this amount, and if the rewards exceed your loan balance, you will not pay anything as it will be a FREE LOAN!

You can go to Rewards and Bonuses option on the menu, we will list all invites who have overdue loans. However,we will also alert you each time an invite repays the first loan

No. There is no limit, you can invite as many friends as possible, this increases the potential rewards!

PesaZone is an online lender providing fast mobile loans in 24 hours to help trustworthy individuals who are in need of cash

To ensure efficiency, we provide support services online; our customer service team is accessible online via the Chat option available on the App (Messages), or by emailing us via support@pesazone.com. Thus we do not provide service over phone calls or via office visits.

To ensure efficiency, we provide support services online; our customer service team is accessible online via the Chat option available on the App (Messages), or by emailing us via support@pesazone.com. Thus we do not provide service over phone calls or via office visits.

Your payment can be reversed if you are not a PesaZone customer or if you are not qualified to receive a loan from us. Please email us your reversal request via support@pesazone.com. Kindly note reversals take up to 7 days.

The latest version will be listed on the Google Playstore, you can also use this link to check https://play.google.com/store/apps/details?id=com.pesazone.mobile

About PesaZone

We are an online lender providing small unsecured loans on a 24 hours 7 days a week basis.

PesaZone helps trustworthy individuals who are in need of quick small loans.

PesaZone is operated by PesaPro Limited, a limited liability company registered in Kenya under the companies act. We are not a deposit taking institution

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Disclaimer

PesaZone is operated by PesaPro Limited, a limited liability company registered in Kenya under the companies act. We are not a deposit taking institution and we do not offer any investment services.

© 2015-2018 PesaPro Limited. All rights reserved.